Farmigo Support 2.0
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Members


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From the Members page in your dashboard, you can:
  • Create a new member account
  • Filter and find specific groups of members
  • Export, email, and schedule holds for specific groups of members

Click here to learn more about how filters and group actions work.  Review the list of articles below for more information about how to manage member accounts.


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SUBSCRIPTIONS: Members with currently active subscriptions                         
  • How do I view a list of active members?
  • How do I find, email, export and set a delivery hold for a specific group of members? 
  • How do I add a new member from the dashboard?
  • Why can't a member edit a subscription in their account?
  • How can I schedule a make-up delivery for a member?
  • How do I credit a member for a missed delivery?


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STORE ORDERS: Members with currently active store orders      
  • How do I view current store orders?
  • How do I edit a member's store order?
  • When can members place an order?
  • How can non-members to place a store order?


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ACCOUNTS: Accounts for all active members and non-active members        
  • What are accounts?
  • How can I create a member account if they don't have an email address?
  • How do I calculate member retention (seasonal systems)?
  • When can members edit their accounts?


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MANAGING PAYMENTS: Learn how to track member payments        
  • How can I charge a member from the dashboard?
  • How can I manage a member's electronic payment information on file?


PAST DELIVERIES: Find members that received a delivery on a specific date
  • How can I find, export, and/or email members that received a delivery on a specific date?


FAQ: Learn more​
  • How do I reward members for referring new customers?
  • How do I manage sign-ups after my season has already started?
  • Why can't my member change their subscription in their account?
  • How do I delete a past-due processing eCheck in Farmigo?
  • How does a member sign up if they see the error message, "Member with this email already exists"?
  • How do I reward members for referring new customers?
  • Is there a difference between Webstore Hours and Member Access Hours?
  • How can a member add a delivery hold from their account?
  • How do I troubleshoot for Error Message "Invalid Home Address"?
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