Which methods of payment may I offer my members?
Members will be asked to make a payment when they encounter any of the following scenarios:
In these different situations, you may give members the options to choose from different payment methods, including electronic and non-electronic payment methods. We've outlined the options below. Contact a Farmigo Technical Advisor ([email protected]) to learn more about which payment methods are the best fit for your Farmigo system.
- Signing up to your program
- Placing an order at your web store
- Adding shares and options to their current subscription to a seasonal program
- Setting up payment from the pay link
In these different situations, you may give members the options to choose from different payment methods, including electronic and non-electronic payment methods. We've outlined the options below. Contact a Farmigo Technical Advisor ([email protected]) to learn more about which payment methods are the best fit for your Farmigo system.
Electronic Payment Methods
- Electronic Check (a.k.a. ACH, bank-to-bank transfer)
- Credit Card and Debit Card
Depending on the payment plans that you choose to offer, your members may have the option to make a one-time electronic payment or set up automatic recurring payments. To manage automatic electronic payments, member payment details will be stored via a Payment Token (learn more below).
What is a Payment Token?
When you see a symbol that looks like 2 blue circling arrows next to a member's name on their account, this indicates that a payment token is in place. This means the member's electronic payment details are stored on a secure server and you can charge a member using the payment information on file (learn more). If a members has a payment token, a member may be charged automatically according to the payment plan that they've selected.
Seasonal Payment Plans: If you decide to accept payments from your members in Installments, Monthly Payments, or utilizing ongoing payment plans, you will need to enable automatic recurring payments. This means that the member's payment information will be stored via a payment token so that they may be charged automatically when a payment is due.
Ongoing Payment Plans: If your members subscribe to receive deliveries from you on a continuous basis, we recommend that you only allow them to set up automatic recurring payments. This means that the member's payment information will be stored via a payment token so that they may be charged automatically when their balance reaches or dips below the Preapprove Limit - this an amount preapproved by you to trigger an automatic charge according to the member's assigned payment plan. Contact a Farmigo Technical Advisor ([email protected]) in order to specify this amount.
*Click here to learn more about how to manage a member's payment details on file via the payment token.
Seasonal Payment Plans: If you decide to accept payments from your members in Installments, Monthly Payments, or utilizing ongoing payment plans, you will need to enable automatic recurring payments. This means that the member's payment information will be stored via a payment token so that they may be charged automatically when a payment is due.
Ongoing Payment Plans: If your members subscribe to receive deliveries from you on a continuous basis, we recommend that you only allow them to set up automatic recurring payments. This means that the member's payment information will be stored via a payment token so that they may be charged automatically when their balance reaches or dips below the Preapprove Limit - this an amount preapproved by you to trigger an automatic charge according to the member's assigned payment plan. Contact a Farmigo Technical Advisor ([email protected]) in order to specify this amount.
*Click here to learn more about how to manage a member's payment details on file via the payment token.
Non-Electronic Payment Methods: Check, Cash, Other
In addition to electronic payment methods, you may also or only offer the following non-electronic payment methods.
Paper Check
- NOT compatible with the Debit on Delivery payment plan.
- Compatible with all other Payment Plans.
- Compatible with web store payment option to pay at checkout.
- If a members selects this payment method when signing up, they will receive the automatic response email for "Check Signup Confirmation" instead of the regular signup confirmation email.
- Once a member signs up, a pending payment will be set up under the Payments header of their account in the dashboard. Once you have received the payment, change the status of the pending payment to "Received".
Cash
- ONLY compatible with the Debit on Delivery payment plan.
- Once you have received payment, open the members account in the dashboard, click the +Add Payment button, and add a Cash payment.
Other
- The message that appears below this option at the end of the signup process can be customized. Notify a Farmigo Technical Advisor to set up this payment method and customize this message. For instance, this option may be set up if you would like to accept food stamps.
- NOT compatible with the Debit on Delivery payment plan.
- Compatible with all other Payment Plans.
- If a members selects this payment method when signing up, they will receive the automatic response email for "Signup Confirmation".
- Once a member signs up, a pending internal payment will be set up under the Payments header of their account in the dashboard. Once you have received the payment, change the status of the pending payment to "Received". You may change the payment type of the payment as well. For instance, if you received the payment from a Food Stamp terminal, you may change the payment type to Terminal in order to easily identify these payments in the Payments report.
