Home > Settings > Emails > How do I edit Automatic Responses?

How do I edit the Automatic Responses that Members Receive?

When a member takes an action from their account, an automatic response email may be triggered and sent to them. If a system administrator is making changes from within a member account, these emails will not be triggered.

How to edit automatic response emails

Go to the Settings tab and select "Automatic Responses" under Emails.  Then select the automatic response that you would like to edit and click the Edit button in the upper right corner.
  • Trigger: Describes when the email is triggered and automatically sent to the member.
  • CC: If you would like to be copied each time that this email is triggered, enter your email address here.
  • The Subject and body of the email are completely editable by you.
  • Click here to learn more about how to format email templates.
  • Click here to learn more about how dynamic fields work.
  • When your Farmigo system is initially created, we provide you with a basic template.  Make sure to replace all text in red before starting to take signups via Farmigo.
  • Note: Some automatic responses are formatted with double spacing. Hold the Shift and Enter buttons at the same time to create a single space instead. 

When automatic responses are sent/triggered

Help Site Tables

TRIGGER

SENT WHEN...

Signup Confirmation

When a member signs up to your program using your member join link.

Check Signup Confirmation

When a member signs up and chooses to pay by paper check. It is sent instead of the Signup Confirmation.

Wait List Signup Confirmation

When a member signs up to a subscription waitlist.

Payment Received Confirmation

- When a member makes an additional payment from the member pay link.

- When an automatic payment is successfully received.

ECheck Payment Confirmation

When a member’s electronic check payment is initially processed.

Payment Failure

When a member’s electronic payment is rejected.

Web Order Confirmation

When a member places an order at the web store or updates their order.

Delivery Hold Updated

When a member schedules a delivery/vacation hold.

Subscription Updated

When a members adds a share or option to their subscription or edits their subscription.

Pickup Site Updated

When a member changes their pickup location.

Reset Password

When a member clicks “Forgot Password” from a member login page.