Settings

Coupons: How do I create web store coupons?

Last updated: May 12, 2026

How do I create web store coupons?

Go to the Settings tab --> Click + New Web Order Coupon. Complete the following fields, select Publish, and save changes; members will then be to apply the coupon to a web store order.

Coupons settings menu showing New Web Order Coupon option

Web Order Coupon form showing Coupon Code, Discount, Applies when, and Status fields

1. Coupon Code - What you enter here will be what the members use as the Coupon Code.

The code is not case sensitive.
The code must include at least one letter.
The code may include letters and numbers.

2. Discount - Enter the amount of the discount in the box and select the discount type:

$ - Fixed Dollar Amount: The discount amount entered will act as flat dollar amount discount, which will be applied against the total amount owed when checking out from the sign-up process.

3. Applies When - Set the conditions for coupon use. If you leave the fields blank, the coupon will be available for use with no conditions. Alternately you can set a minimum order amount, designate the coupon for first time orders only, or both.
4. Status -

Published: The coupon code is active and members may enter it during signup.
Draft: The coupon code may not be used by members.

How a Member uses a Coupon Code

Once one of your coupon codes is published, the coupon code field will appear in the shopping cart. Members may click +Add Coupon, then enter the code in the field that appears. The coupon will apply to the total in the summary, and the member will be charged the discounted amount at checkout.

Shopping cart summary with a red arrow pointing to the + Add Coupon link

Shopping cart summary with a red arrow pointing to the coupon code field and Apply button

Web store cart summary showing the coupon discount applied to the order total

How Do I Track Web Store Coupons?

To download a report of the Web Store Coupons Usage, go to Reports --> Accounting --> Web Store Coupons Usage.

Set the date range you would like to view usage for, select Store Orders, and download. The system will generate a csv with the date used, the member, code, and dollar amount off of their purchase.

Coupons Usage report data filters showing delivery date range and coupon type selection

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