How Can a Member Pay Their Balance?

Members make payments through the sign-up wizard at the time of sign-up. You can request a payment plan called "Custom Amount" which allows a member to log-on to their account and make an additional payment if necessary. You can also enable the feature "Pay My Balance" on the payment plan, which will allow the member to just sign-in and select "Pay My Balance" instead of entering an amount or choosing an option from the list. 

If you'd like to enable "Pay My Balance" in your system, you can edit the existing plan or request a new plan.

Edit an Existing Plan

Go to Settings --> Advanced --> Payment --> Payment Plan

Next to Custom Amount, click edit.

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In the box that pops up, check the box next "Pay My Balance", then push save.

When the member logs into their account and selects Manage Payments, the first choice will be to pay the balance due. The member can select the amount, then choose the payment method, and continue to the payment screen.