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How do I accept EBT?
The number of farmers' markets licensed to accept SNAP/EBT benefits is increasing nationwide. As people discover the benefit of buying fresh, nutritious, local products, farmers and farmers' markets are seizing the opportunity to broaden their customer base by adding a SNAP/EBT payment options.
How to Manage EBT
Update Other Payment
- Create a payment plan with the title “EBT Payments”. This payment plan will act like the option to pay for 1 distribution at a time and will appear in the terms step of the sign-up process. We will also add the note: “ONLY select this payment plan if you are paying with EBT. Then select the Other payment method in final step of this sign-up process.”
- Enable the “Other” payment method with the following note: “Need to set up EBT payments?[Enter instructions for how you will be accepting EBT]"
- The member will begin the sign-up process link any member by selecting their pick-up location, share and options.
- In the Terms step of sign-up process, the member will select the designated EBT Payment Plan.
3. After completing the Contact Info step, the member will continue to the Pay step and select the Other payment method, which reads “Need to set up EBT payments? Select the Other payment option and call 555-555-5555 to set up payment.”
4. Once the member clicks the “FINISH” to complete the sign-up process, they will be sent the “Automated Email - Signup Confirmation”. We recommend editing the Sign Up Comment field of the member's page to include a note regarding EBT payments.
How to track and record EBT payments for members
When a member first signs up and selects the Other payment method, an Internal Pending payment will be posted to their account.
This will help you identify new sign-ups that you need to contact regarding EBT payments. Once you follow up with the member to confirm that they will be paying with EBT, we recommend taking the following steps:
This will help you identify new sign-ups that you need to contact regarding EBT payments. Once you follow up with the member to confirm that they will be paying with EBT, we recommend taking the following steps:
- Delete the Pending Internal payment
- Go to the Order tab of the member’s file and add a note to the Sign Up Comments field to indicate that they will be paying by EBT at pick-up. This will allow you review who needs to pay by EBT at pick-up by using the Labels report (CSV output) or Distribution report.
3. Each time that the member gives you payment, open up the Payment tab of the member’s file and add a payment with the payment type of “Terminal”.
Managing EBT Members
You may easily filter for all members paying by EBT by using the Payment Plan filter from the Subscriptions manager.
To learn more about how to register to accept EBT payments, click here.
To learn more about 2014 Farm Bill updates to SNAP benefits, click here.
To learn more about how to register to accept EBT payments, click here.
To learn more about 2014 Farm Bill updates to SNAP benefits, click here.