How do I manage coupons?
How to see if a member used a subscription coupon
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A fixed dollar amount ($) coupon will appear as a complimentary payment. A percent discount (%) will appear next to a member's subscription.
$ - Fixed dollar amount couponApplied as a complimentary payment to the member's account. The coupon code used can be found under the payment Notes. If you want to remove the discount, click Edit in the upper right corner of the member's account in order to see the option to remove the complimentary payment.
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% - Percentage discount
Appears under the member's subscription. If you want to remove the discount, click Edit in the upper right corner of the member's account, change the percentage to zero, and save changes. To see which coupon code was used, check the subscriptions export (learn more below).
How to view a list of all subscription coupon codes used
- Go to the Members tab and click the button "Find Members". This action will generate a list of all of your members.
- Click the "Export" button and the list will be downloaded to your computer.
- Open the downloaded CSV file in a spreadsheet program and look under the Coupon Code column to see which members have applied a coupon code.
How to Generate a Report of Web Store Coupon Usage
To download a report of the Web Store Coupons Usage, go to Reports --> Accounting --> Web Store Coupons Usage.
Set the date range you would like to view usage for and download. The system will generate a csv with the date used, the member, code, and dollar amount off of their purchase.
Set the date range you would like to view usage for and download. The system will generate a csv with the date used, the member, code, and dollar amount off of their purchase.
