How do I manage coupons?
Coupons are a great tool to incentivize member sign-ups. You can generate coupon codes through the system to be redeemed at sign-up by the member. There are 2 types of coupons that can be used:
1. A fixed dollar ($) discount. This discount is applied as a complimentary payment to the new member balance.
2. A percentage (%) discount - This discount is set as a % discount on the member subscription and upon each delivery the coupon discount will be deducted from the subscription value.
This page will help you manage subscription coupons. Click here to learn how to manage Web Store Coupons.
1. A fixed dollar ($) discount. This discount is applied as a complimentary payment to the new member balance.
2. A percentage (%) discount - This discount is set as a % discount on the member subscription and upon each delivery the coupon discount will be deducted from the subscription value.
This page will help you manage subscription coupons. Click here to learn how to manage Web Store Coupons.
How to see if a member used a subscription coupon
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A fixed dollar amount ($) coupon will appear as a complimentary payment. A percent discount (%) will appear next to a member's subscription.
$ - Fixed dollar amount couponApplied as a complimentary payment to the member's account. The coupon code used can be found under the payment Notes. If you want to remove the discount, click Edit in the upper right corner of the member's account in order to see the option to remove the complimentary payment.
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% - Percentage discount
Appears under the member's subscription. If you want to remove the discount, click Edit in the upper right corner of the member's account, change the percentage to zero, and save changes. To see which coupon code was used, check the subscriptions export (learn more below).
How to view coupon usage
Go to Settings --> Coupons --> All Subscription Coupons
Here you will see the total usage for each coupon.
Here you will see the total usage for each coupon.
How Do I Track Subscription Coupon Usage?
To download a report of the Subscription Coupons Usage, go to Reports --> Accounting --> Coupons Usage.
Set the date range you would like to view usage for, select Subscriptions, and download. The system will generate a csv with the date used, the member, code, and dollar amount off of their purchase.
Set the date range you would like to view usage for, select Subscriptions, and download. The system will generate a csv with the date used, the member, code, and dollar amount off of their purchase.
